Essential Duties

This position includes, but is not limited to, the following essential functions:

• Aligns the delivery of services with the goals and objectives of the client involving a significant amount of time working within an interdisciplinary team.
• Develops and monitors treatment plans, scheduling appointments, documentation of direct work with participants, identifying and addressing challenges existing within the programming, and presenting fresh ideas and services that would benefit the TNE community and client experience.
• Completes orientation with new clients and works with nurse to complete the state assessment upon admission, and as needed thereafter.
• Assists new clients with establishing medical care, including but not limited to?primary, vision and dental care. Works with clients to schedule follow up appointments or new referrals.
• Creates and updates weekly schedules for each resident. Schedules and attends treatment team meetings, and ensures treatment plans are reviewed and revised according to company policy. Monitors activity and group attendance.
• Works with nurse and other staff to ensure client has needed support with medications.
• Oversees resident pocket money and assists with budgeting. Assist clients with renewing or applying for vital documents and insurance when needed. Assists clients with problem solving, motivation, and engagement.
• Communicates directly with Program Manager, Support Staff, Clinicians, Skills Specialists, and external care providers as needed to organize the needs and goals of each client.
• Coordinates weekly meetings with individual clients, and weekly or as needed, family check-ins between clients and families/natural supports.
• Provides monthly updates summarizing the progress made by each resident throughout the month.
• Collaborates with others as needed to facilitate a monthly resident meeting focused on client ideas, input, and feedback to improve resident experience and foster engagement in treatment.
• Maintains therapeutic milieu through consistent adherence to community expectations.
• Shares on-call responsibilities with Program Manager.
• In collaboration with other residential staff, plan and organize recreational and social activities and trips with occasional overnight trips, weekend and evening activities and events. Supports with family visits and planning for visits off-campus.
• Leads discharge planning process with client, natural supports, and TNE treatment team.
• Other duties as assigned by supervisory personnel.

Knowledge, Skills, and Abilities

• Ability to maintain healthy relationships and boundaries and seek opportunities to be caring and direct with guidance and expectations.
• Possess effective problem solving and decision-making skills, with the ability to find and fix issues with little or no guidance. Looks for ways to improve service.
• Embraces change and sets goals that align with the company's vision.
• Collaborative, inclusive, positive and trustworthy.
• Strong organizational and prioritization skills with the ability to meet deadlines.
• Encourages and inspires others through positivity, vision, confidence, challenges, and recognition.
• Holds themselves accountable for their performance.
• Possess a high level of verbal and written communication skills.
• Proficient computer knowledge with emphasis on Microsoft office programs.
• Treats persons served with utmost dignity and respect.
• Must be familiar with all HIPAA regulations and employ safeguards as directed by HIPAA laws and the Trivium Compliance Officer.
• Be committed to self-development.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this job.?

While performing the responsibilities of this job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard.? The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.? Vision abilities required by this job include close and distant vision.

Working Conditions

Working conditions are normal for an office environment.? The noise level in the work environment is usually quiet to moderate.? Work will require weekend and/or evening work as needed.? Occasional conditions will vary as it will be necessary to be in various locations, homes of persons served or their families and funding agencies.? The employee must be able to travel between locations and occasionally attend seminars which may require an overnight stay.

Requirements/Qualifications

The person in this job will have the following experience and attributes:

• High School Diploma or equivalent
• Two years' experience in working with adults with serious and persistent mental illness

The following are preferred but not required:

• Associate's degree from an accredited college or equivalent experience