Clinical Director, Averte

The Averte Clinical Director is responsible for directing the provision of clinical services, providing vision and leadership to ensure that effective and responsive treatment is provided to adults impacted by debilitating mental illness.

Essential Duties

Client Services:

  • Provide individual and group therapy according to treatment plans and in accordance with professional standards.
  • Conduct initial evaluation and diagnosis, development of collaborative treatment plans, and oversight of clinical progress within the residential milieu while supporting achievement of goals
  • Provide coaching and set goals for performance evaluations.
  • Provide crisis support to clients as needed and maintain awareness of risk management concerns in the provision of clinical and residential services
  • Establish and maintain positive therapeutic relationships with clients and when appropriate with their extended support networks
  • Create and maintain accurate clinical records and documents in a timely manner
  • Make treatment and social service referrals to appropriate agencies that support client goals particularly in the discharge process
  • Maintain current knowledge of assessment and treatment techniques through consultation and supervision
  • Review clinical history of referrals and make recommendations as a member of the Admissions Team; interact with referral sources including providers, family and clients

Supervision and Support:

  • Provide weekly supervision to Clinical Program Manager, Skills Specialist, and master's level interns and non-licensed therapists
  • Supervise Clinical Program Coordinator's provision of supervision to Skills Specialist and BA-level clinical interns
  • Oversee clinical evaluations, related clinical documentation, and therapeutic services provided by other members of the clinical team
  • Maintain compliance with State and Federal guidelines and audits.
  • Work closely with house managers to coordinate the provision of clinical and residential services to clients
  • Provide clinical direction and oversight to residential care staff in relation to provision of client services in accordance with the treatment plan
  • Provide weekly individual clinical and administrative supervision to director in collaboration with leadership
  • Conduct scheduled clinical group supervision for each house's residential team
  • Conduct clinical trainings as scheduled
  • Conduct hiring and evaluate job performance for members of the clinical team
  • Direct crises support response for clients enacted by clinical team, house managers and direct care staff
  • Develop policies and procedures to ensure quality services for clients and accountability for staff evaluation of the content of clinical practice to ensure that client needs are met
  • Ongoing development of clinical outcomes measures related to client progress and for use in evaluating program performance
  • Model the philosophy of client-centered and strengths-based provision of engagement with clients

Planning and Coordination:

  • Engage in clinical program development via outcomes monitoring and identification of creative solutions to administrative, personnel, and clinical problems
  • Serve as a member of the leadership team to collaborate on the implementation, oversight and daily management of clinical and residential programming.
  • Maintain a working relationship with external treatment providers and referral sources
  • Meet with leadership regularly to support clinical and residential program functioning
  • Abide by all Corporate Compliance policies and Code of Ethics.
  • Other duties as assigned.

To perform the Averte Clinical Director job successfully, the individual must be able to perform each essential responsibility satisfactorily.

Knowledge, Skills, and Abilities

  • Builds and develops internal and external relationships, creates partnerships, builds trust, share ideas, and accomplishes work.
  • Develops others to become more effective through strengths, expectations, and coaching.
  • Embraces change and sets goals that align with the company's vision.
  • Encourages and inspires others through positivity, vision, confidence, challenges, and recognition.
  • Able to gather and evaluate information that leads to smart decisions.
  • Provides clear communication and shares information regularly and concisely.
  • Holds themselves and their team accountable for their performance.
  • Extensive knowledge and experience in behavioral health.
  • Demonstrated ability to utilize continuous improvement techniques and quality research methods to optimize overall program operation.
  • Demonstrate strong attention to detail.
  • Ability to instruct and train in designated areas to support the program.
  • Ability to coordinate care, delegate tasks, provide referrals and problem solve as needed.
  • Ability to support the agency's culture, growth, and success through communication, accountability, and positivity.
  • Ability to be clear headed and decisive based on the scope of the position.
  • Ability to work efficiently and effectively both individually and as part of a professional team.
  • Ability to appropriately accept feedback through the supervision process - thus displaying the willingness to learn, grow, and improve.
  • Ability to uphold professional Code of Ethics and maintain appropriate boundaries when working with clients and peers.
  • Effective oral/written communication, organizational skills, and time management skills.
  • Proficient in Microsoft Office tools as well as exhibit an ability to learn and utilize electronic health record (EHR) system effectively.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Averte Clinical Director's job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position.

While performing the responsibilities of the Averte Clinical Director job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is often required to stand, walk, reach with arms and hands, and may kneel or crouch. Vision abilities required by this job include close vision.

Working Conditions

Working conditions are normal for an office environment. The noise level in the work environment is usually quiet to moderate. As applicable, work may require weekend, evening work, the ability to remain on-call and availability to provide staff support in event of emergencies. Moderate travel may be required.

Requirements/Qualifications

  • Master's degree from an accredited college or university in a human service field.
  • At least one of the following master level licensures required (LCPC, LPC, LMSW, LCSW). Must be licensed in the state(s) of practice, as applicable.
  • A minimum of three (3) years of experience in management and/or operational management in a behavioral health setting.